Hot Tub & Pool Service in Millcreek, Utah

We are not a hot tub company that drives to Millcreek. We are a hot tub company that lives in Millcreek. Our valley technicians are based here, the truck starts here on Thursday and Friday mornings, and a Millcreek address is the shortest drive on any route we run.

That is worth saying plainly because it changes what service looks like. A Millcreek tub is never the far end of a route. If a rebalance is needed mid-week, or a cover blew off in a canyon wind, the technician is minutes away. This page is about Millcreek itself, written by the people who are here every week.

The neighborhoods we are in every week

Millcreek runs from the freeway to the mountains, and the hot tubs are mostly on the east half. East Millcreek and the streets off Highland Drive and 3300 South have the older established lots, big trees, and tubs that have been in the same corner of the yard for twenty years. Canyon Rim, above Parleys, and Olympus Cove and Mount Olympus, above Wasatch Boulevard, are where the tubs sit on decks with a view and the access involves stairs. The Evergreen area and the streets near the Millcreek Canyon mouth fill in between.

The trees matter more than people expect. A tub under a big cottonwood or a mature maple takes on leaves, seed fluff, and grit every week from spring through fall. That debris is what clogs filters, feeds cloudy water, and shortens the time between drains. Clearing it is on the list for every routine visit, and on a Millcreek tub under a canopy it is usually the part of the visit that takes longest.

Millcreek water, by canyon

Much of Millcreek is on Salt Lake City Public Utilities water. What that water is like depends on which treatment plant feeds your street, and there are three in play on this side of the valley plus the city’s wells.

Water from the Big Cottonwood plant, which comes down from Big Cottonwood Canyon just south of here, runs about 8 grains per gallon of hardness. That is on the softer side for this valley. Water from the Parleys plant, up the canyon to the northeast, is a little harder at about 10 grains. City Creek water, from the far north end of the city, is harder still at about 12.

Then there are the wells. Salt Lake City states in its own water quality report that more than 60 percent of its water starts in the Wasatch canyon streams, and that in summer the supply is supplemented with deep wells, which are harder and carry more mineral. The city’s well and spring sources range from about 10 grains per gallon up to more than 33. That top end is roughly four times the Big Cottonwood number.

For a Millcreek hot tub owner the practical version is this: in spring your hose water is probably canyon water and fairly forgiving. By August it may be part well water and much harder. A tub filled in April and a tub filled in August do not start from the same place.

What that means for your tub

Calcium hardness moves with the season. Hot tub test strips read calcium hardness, and the target is 150 to 250 parts per million. Big Cottonwood water arrives at roughly 100 on that scale, below the range. City Creek arrives around 150, at the bottom of it. Well-heavy summer water can arrive well above it. Depending on when you filled, your tub may need calcium added or may be fighting scale. We test it every visit because there is no way to know from the calendar alone.

Alkalinity arrives high. Salt Lake City water reaches the tap with total alkalinity anywhere from about 100 to 200 parts per million depending on the plant, against a spa target of 80 to 120. The pH comes in around 7.9 to 8.1, above the 7.2 to 7.8 spa range. Fresh fill water in Millcreek almost always needs adjusting before it is right for a tub, and a tub that was filled and never adjusted is a common reason for a cloudy-water call.

Drain timing follows the fill. The more dissolved mineral the water starts with, the sooner it reaches the point where balancing stops working. A summer fill from well-heavy supply gets there faster than a spring fill from canyon water. We recommend a drain, clean, and refill every three to four months for most tubs, and lean toward three for a late-summer fill.

What we do in Millcreek

Everything on the services list, on a Thursday or Friday route that starts a few minutes from your house:

• Routine hot tub maintenance, $75 a visit, testing and balancing the five water factors, checking pumps and jets, clearing debris, seating the cover
• Pool and swim spa maintenance, $110 a visit, for the east-side backyard pools
• Drain, clean, and refill, $275 flat
• Deep cleaning and repair, billed hourly and quoted after we look
• Installation, quoted after a site visit

Routine visits include chemicals; a drain and refill bills them at cost. We are Certified Pool & Spa Operators through the Pool & Hot Tub Alliance.

If you are in Millcreek and want your tub on a schedule, book a visit or call. You will be talking to a neighbor.